Vendor Terms

Terms and Conditions Effective Date: 01-01-2026 Welcome to UpgradeX! These Terms and Conditions (“Terms”) govern your use of our website (https://upgradex.co ) and the services offered through our platform. By accessing or using UpgradeX, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the platform immediately. 1. Acceptance of Terms By using our website or services, you agree to these Terms and our Privacy Policy. Continued access or use of UpgradeX indicates your acceptance. 2. Eligibility You must be at least 18 years old to use UpgradeX. By accessing the platform, you confirm that you meet this age requirement. 3. Services Provided UpgradeX offers WhatsApp API–based marketing and communication tools, including: Bulk and broadcast messaging Chat automation solutions Personalized marketing campaigns Task delegation and performance tracking Our services may be updated, modified, or discontinued at any time without prior notice. 4. User Responsibilities When using UpgradeX, you agree to: Provide accurate and complete information during account registration Use the platform in compliance with applicable laws, regulations, and WhatsApp policies Refrain from unauthorized or harmful activities, including spamming, harassment, fraud, or misuse of messaging services You are solely responsible for all activities conducted through your account. 5. Account Security You are responsible for maintaining the confidentiality of your login credentials. UpgradeX will not be liable for any loss or damage resulting from unauthorized access to your account. 6. Payment and Refunds Users agree to pay all fees associated with selected services Payments are non-refundable, unless explicitly stated otherwise in a written service agreement 7. Intellectual Property All content available on the UpgradeX website, including text, graphics, logos, software, and designs, is the property of UpgradeX or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited. 8. Privacy We prioritize your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your information. 9. Limitation of Liability UpgradeX shall not be liable for any indirect, incidental, or consequential damages arising from the use of our platform or services. 10. Termination We reserve the right to suspend or terminate your access to UpgradeX at our discretion, without prior notice, if you violate these Terms or engage in harmful or unlawful activities. 11. Governing Law These Terms are governed by and construed in accordance with the laws of India. 12. Changes to Terms We may update these Terms from time to time. The latest version will always be available on our website (https://upgradex.co). 13. Contact Us For any questions regarding these Terms, please contact us at: 📧 Email: success@upgradex.co